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This video covers client portal navigation and basic features.
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This 2-minute video walks you through updating an employee’s address through your client portal.
This 3-minute video shows you how to view your employee’s paycheck on the client portal.
This PDF guide explains the features, navigation and use case for basic Questco Portal functionality.
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This 3-minute video shows you how to view your invoice on the client portal.
Click here to learn more about the Transparency in Coverage rule effective 7/1/22.
A timeline overview video that details the steps, required information, and timing necessary to ensure that together we succeed in providing a great payroll experience for your employees.
A one-page timeline that details the steps, required information, and timing necessary to ensure that together we succeed in providing a great payroll experience for your employees.
Here are key compliance guidelines meant to protect your business and are provided by U.S. Citizenship and Immigration Services (USCIS) I-9 Central.
This Care Center poster provides the information needed to reach the Questco Care Team for support.
How to Update Your Home Address Information in the Employee Portal
A quick overview of what employees will find in their view of the Questco Portal.
More information on our employee learning management software.
This guide will walk you through managing employee documents on the client portal.
Instructions for resolving E-Verify messages in the Questco Portal.
You can click here for instructions for updating Form I-9 (for physical inspections of remote workers).
Click here to view a sample plan for in-person inspection of Form I-9.
Archiving tile per CO effective 2/26/24.
Click here to view the memo ending Form I-9 Remote Flexibility.
This guide will walk you through accessing, completing, and submitting Section 2 of the I-9 using the Questco Portal.
This User Access Request Form is specifically for granting temporary access to approve I-9, Section 2.
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